Before launching StaySafe, the company relied on traditional communication methods such as calls and texts. Investigators were also required to work in pairs and were given appropriate training on how to deal with aggressive situations. However, there were still concerns from both investigators and management that prompted them to look for a solution that provided a more reliable level of protection.
Why did the Plumbers Gasfitters & Drainlayers Board launch StaySafe?“Since our investigators spend a large amount of the day visiting different sites and carrying out investigations, it is important for us to know where our investigators are at any given time for safety reasons” explains Jayson Thomas, Investigations & Complaints Manager at PGDB. “We wanted something that could give us that information and that could also be tailored to the investigators operational requirements.” A typical day for an investigator conducting a Board operation involves visiting sites, checking licences and making sure the quality of work being carried out is up to the standard required. Due to the nature of their roles, investigators working for the Board can often find themselves exposed to aggressive and hostile behaviour, especially if they come across persons working in an unlicensed or unauthorised capacity. In addition to this, the nature of working on industrial sites exposes employees to potential hazards such as slips, trips, falls and various other injury risks.
How StaySafe helped:
- A quick and reliable check-in system
- No additional equipment needed – just Investigators smartphones
- Unique and reliable ways of raising an alert when faced with an aggressor
- Man down alerts
- 1 hour check in intervals to keep staff safe