Gallant Richardson is an independent, partner-led estate agent specialising in both residential lettings and sales in the Colchester and North Essex area. The company launched StaySafe as a means of protection for their staff that spend most of their working day travelling between properties and client meetings.
Why did Gallant Richardson launch StaySafe?Speaking about their decision to invest in a lone worker solutions app, Tim Wade, Manager at Gallant Richardson explained that the staff have varied roles which involve both office and off-site work. Many of their employees spend long periods of time alone as they travel to various locations throughout the day, attending viewings and meeting with clients. This style of working left workers vulnerable to potential dangers especially as client backgrounds are unknown to them beforehand. Unfortunately, violence and aggression are common within the property industry, with recent statistics from Inside Housing showing that an assault against staff occurs every 35-minutes in the UK. Before StaySafe, the company relied on standard safety policies such as verbal communication, code words and workers carrying personal alarms with them when working offsite. The company found that if an incident were to happen, these safety strategies may not be as effective as desired, and they began searching for an alternative. Gallant Richardson wanted a solution that was cost-effective, easy to use and implement and fit for use in both the office and remotely.
How StaySafe helped
- Quick and easy way to check-in with staff
- Unique and reliable ways of raising an alert when faced with an aggressor
- Personalised customer service and easy implementation