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Lone Worker Security

What are the roles of lone workers?

Lone workers are employees who do not have direct supervision whist carrying out their duties. Sometimes work is undertaken in areas which are remote or one-to-one with members of the public or clients, which can place them at extra risk. Therefore, they are more susceptible to theft, injury – where there is no one else to signal for help – and attack.

However, it is important that despite these additional risks, lone workers should feel a sense of safety and security and it is the duty of an employer to ensure that reasonable steps are taken to mitigate any risks they face.

Vulnerable workers include those who are public-facing, such as social care workers, paramedics and security guards. These types of workers may be faced with violent aggressors which is far more dangerous if they are working alone, and consequently makes it difficult for workers to carry out their services successfully.

Other job roles are more susceptible to injury, for example construction workers, engineers, field service workers and delivery drivers.

For companies, ensuring that employees have sufficient security and protection when working alone is of utmost importance from several perspectives. Download our guide: Legal, Moral, Financial: building a business case for lone worker safety

How can security be achieved in the workplace?

  • Ensure a risk assessment is completed prior to any work being carried out.
  • Correct health and safety strategies and training are executed.
  • It is an employer’s responsibility to conduct relevant and thorough training for their lone workers.
  • Ensure lone workers are wearing protective and conspicuous clothing, such as Hi-Vis jackets if working underground or late shifts.
  • Keep a record of where staff are, when and who they are with.

How StaySafe can enhance your security

The StaySafe app is a cloud-based monitoring service which offers businesses cost effective and easy to use protection for Lone workers, without the need for additional devices or equipment.

Relying on a phone call to certify the safety and security of your lone workers is not always enough, particularly if the worker is in an area of low signal, where a call might not get through. The app’s functions aim to resolve these kinds of issues through clear and precise monitoring, check-in sessions, GPS tracking, as well as the panic button and low battery warnings. The app will always find the best level of data connection to continue operating smoothly, even switching to 2G signal in areas of low connectivity.

Who has benefited from StaySafe’s security-based app already?

The StaySafe app is equipped to help businesses and their Lone workers everywhere of any size and sector. In addition to property development companies, construction workers and many more, charities such as We Are Beams, who support disabled children and young adults, launched StaySafe to provide in-house monitoring and add security to their lone workers visiting families who may be behaving erratically and unpredictably.

Targets of human threats also include social care workers and those who work in the property industry, such as developers and estate agents. Should a situation arise where a client is behaving erratically and proving difficult to keep calm, a discreet panic alert protects the lone worker from further abuse or harm by signalling for help, prior to entering a duress pin.

Employees working off-site in remote locations are at high risk. Leading technology providers Ericsson use StaySafe to track their engineers when working alone, out of hours and in areas of low signal. As Ericsson engineers work around the clock for long periods of time in a wide range of locations, the GPS tracking map means that different teams can be efficiently monitored in one place.

Read here to find out more about our case studies: