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Your employees may face challenging situations whilst they visit client homes or empty properties. With our easy-to-use lone worker solutions, you can protect them, 24/7, from risks.
Lone working has become commonplace for many working in the Housing sector and for local authorities. Employees in these industries regularly carry out public-facing roles, home visits or client meetings alone and away from the office. While working alone is usually safe, lone working brings with it additional risk, as any danger faced is faced alone.
The StaySafe lone worker protection device ensures lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm, even if the lone worker cannot. If an employee is faced with an aggressor, a panic alarm can be triggered discreetly, or the Duress PIN can be used to trick them into thinking the app has been closed when, in fact, a high priority alarm has been triggered.
Lone workers operating in the Housing sector and for Local Authorities face potentially challenging situations, as they often enter client homes alone, work late hours, carry out maintenance and deal with sensitive situations, such as evictions. Such environments mean that Housing employees can be exposed to a range of environmental and interpersonal risk.
Unfortunately, violence and aggression are common within the Housing sector. The same is true for public-facing roles in Local Authorities, especially when dealing with a range of sensitive issues and with vulnerable individuals.
Working in locations away from the office which haven’t been risk assessed can expose employees to common workplace hazards such as slips, trips and falls, aggressive animals and electrocution.
Travelling on the road is one of the greatest and most uncontrollable risks workers around the world face each day. Travel risks are not always immediately considered, yet many Housing employees regularly spend time travelling between appointments and properties.
If a lone worker suffers a medical emergency such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without nearby colleagues.
At StaySafe we have specifically-designed functionality to overcome common lone worker challenges faced in the Housing sector and by Local Authorities. The ‘discreet panic’ function provides a way to signal for help without aggravating a tense situation, while the Duress PIN provides a way to send an alert if being forced to close the app.
The StaySafe app gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check-in safely once they have finished a lone working or travel session. A note taking facility allows lone workers to add extra details to a session such as with whom they are meeting or where in a building they are based.
If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online StaySafe monitoring hub. Chosen managers are automatically notified via text, call and email. With StaySafe, you can protect your employees wherever they are and whenever they need help.
GUIDE
For those working for local authorities, lone working has become commonplace, with workers regularly carrying out home visits and client meetings alone and away from the office. Download this guide to understand the risks common to this sector and the practical steps you can put in place.
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