Low Signal Mode
StaySafe keeps staff safe wherever they work or travel
We all experience losing mobile signal from time to time so we know employers can be concerned about how to keep employees protected in these circumstances.
To help keep you connected, our lone worker app comes with an automatic low signal mode, which means that lone workers are protected even in areas of low or no signal.
How can StaySafe protect staff in areas of low signal?
StaySafe offers 16% more coverage than any other lone worker app, via our low signal mode which comes as standard for all app users.
When low signal mode is active, the app only needs a 2G connection to maintain communications with the monitoring hub. In addition, missed check-in alerts still signal in the Hub even if the employee has lost signal coverage completely.
How does low signal mode work?
The StaySafe app seamlessly switches between all available connections to offer the very best level of connectivity and protection to your lone working employees.
Data is the first connection the StaySafe app attempts to make, but in areas where a signal cannot be made, low signal mode is automatically activated. While in low signal mode, session communications will continue to be sent to the Hub via SMS. Alerts and session functions will continue to operate as usual, with location data updating if an alert is triggered.
Working data connection
Data is the first connection the StaySafe app will attempt to make, whether this is through Wi-Fi, 4G/3G or even GPRS and Edge.
2G Phone signal
If you or your lone workers operate in areas where a Wi-Fi or data connection cannot always be made, the StaySafe app will automatically switch to Low Signal Mode. While in this mode, session functions and alerts will continue to be sent to the hub via SMS. The users last known location will be shown in the Hub and updated when an alert is triggered.
No Data or 2G signal
Session Expiry and Missed Check-In alerts do not require phone or data signal. This means that as long as the employee begins a session while connected, alerts will be sent if they fail to check-in. This provides a no-cost solution when the signal is down.
Upon starting a session, the lone worker is able to add notes relating to their work. If they know they will be entering areas of low signal, adding details on their exact location could be particularly useful. Notes can be viewed in the Hub to provide information that could help the monitor respond to an alert.
When will I need low signal mode?
For employees who work in well populated, urban areas they will usually be able to make a data connection. However, if they work in rural areas with low levels of signal, or in buildings known to have poor data coverage, low signal mode is a vital method of communication.
Signal coverage can be reduced in:
For most lone workers in these areas StaySafe’s low signal mode will enable you to continue to monitor their safety effectively.
If your lone workers regularly travel to remote locations where there is no phone signal, StaySafe also works with satellite providers to offer reliable global coverage.
Keep your staff safe wherever they are
See StaySafe in action
What our customers say about StaySafe
“We chose StaySafe because it was the only solution we found in the market that combines all the key safety features out there into one product and offers us a fallback if employees’ phones go out of range. The ‘add a note’ feature means we know exactly what the employee is doing during the session and allows us to use the app for monitoring travel between locations as well as home visits. The GPS tracking within the Hub is great because it means we can accurately locate employees if they trigger an alert or fail to end their session when expected”.
“As a business facing a number of challenges such as low signal and out of hours operations, finding a solution that ticked all of our boxes was important. StaySafe not only did exactly that, but they were also very supportive through the set-up and implementation process. From initial enquiry to roll out, the StaySafe team offered support and guidance to help the process run smoothly and efficiently”