Professional monitoring and response services
Keep your lone workers safe 24/7 and free up in-house resource
Outsource your lone worker monitoring to our specialist partners
We work with a number of security accredited monitoring stations around the world to provide our clients with a professional and robust monitoring service for their lone workers.
Outsourced monitoring is a great solution for organisations with large workforces, out of hours operations or those who do not have the resource to monitor lone worker safety in-house.
Outsourcing the safety monitoring of your lone working employees gives you peace of mind that any alerts are dealt with by experienced and highly trained call handlers who will respond according to your pre-agreed procedures no matter when or where the alarms happen.
Industry accredited protection for your staff
We only partner with Grade 1 Alarm Receiving Centres (ARCs) that adhere to the highest standards of excellence.
Our specialist monitoring partners must be accredited to the AS22012 Standards . This certification ensures that your employees are protected to the highest level.
How does outsourced monitoring work?
When working with a professional security partner your app users and monitoring Hub are linked to a Grade 1 Alarm Receiving Centre (ARC) which is manned 24/7 by highly trained staff. The ARC then responds to any alerts triggered by your staff on your behalf.
When an alert is triggered responders at the ARC can view, listen, assess and process each alert in line with your pre-agreed procedures, for example calling your nominated contacts or the emergency services until the alert is resolved.
ARC’s are also able to issue a Unique Response Number (URN) which requests a direct response from the police, bypassing the 999 service. As part of our comprehensive onboarding process, we will work with you and your chosen monitoring station to ensure a seamless integration.
Advantages of outsourced monitoring
Fully risk assessed response process
Reliable 24/7 monitoring
Alerts handed by experienced and highly trained call handlers
Reduced admin burden for your internal teams
Opt for full time monitoring or out of hours
Management of false alarms: Only be informed about genuine alerts whilst the ARC resolves any false alarms
Peace of mind that no-one will be missed
Learn more about our monitoring options
What our customers say about StaySafe
*Full Lone Worker Device (LWD) accreditation (Part 5) is limited to certain v. 4.0 operating system and above android smartphones when monitoring is provided by a BS 5979 accredited Alarm Receiving Centre (ARC)
If you are looking for a lone worker solution trusted by clients all over the globe, we would love to hear from you.
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