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Easy-to-use lone worker app for field service management

Your employees may face challenging situations whilst they work on sites alone. With our easy-to-use lone worker solutions, you can protect them, 24/7, from these risks.

How our field service management safety app can support your field employees

Lone working has become commonplace for those working in field service roles. Many employees regularly travel between, and work on, sites alone or carry out work in empty properties and client homes. While working alone is usually safe, lone working brings with it additional risk, as any danger faced is faced alone.

The StaySafe app ensures that lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm even if the lone worker cannot. Non-movement will be detected if an employee has been incapacitated, and a wearable button can be worn to detect falls.  

Some of our field services customers

Risks for lone workers in field service roles

Working across a range of environments and with hazardous equipment and materials, field service workers are exposed to some of the leading causes of workplace accidents and fatalities, such as:

Slips, trips and falls

Injuries from lifting/handling

Being struck by an object

Being injured by machinery

Falls from height

As well as these most common risks, field service workers are also exposed to other hazards which, if safety measures are not in place, can have detrimental consequences. For example:

Working near water

Working in confined spaces

Working with electricity

Working with hazardous substances


Working behind closed doors

How StaySafe helps protect lone workers in field service roles

At StaySafe, we have specifically-designed functionality to overcome common challenges lone workers face in field service roles. A panic button can be pressed at any time to signal for help, while missed check-ins and man-down alerts will notify someone even when a lone worker is unable to reach their phone.

The StaySafe app gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check-in safely once they have finished a lone working or travel session. A note taking facility allows lone workers to add extra details to a session such as with whom they are meeting or where in a building they are based.

If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online StaySafe monitoring hub. Chosen managers are automatically notified via text, call and email. With StaySafe, you can protect your employees wherever they are and whenever they need help

Validated by:



Guide to lone working in the field services sector

Lone working has become commonplace for those working in field service roles. Find out more about the risks field services employees face, the applicable H&S legislation and some of the ways you can reduce risk to your staff.
Why the field service industry loves the StaySafe monitoring solution
  • “Our employees find the app incredibly easy to use and line managers now feel they have more time to focus on other tasks while knowing they will be notified if a lone worker requires help.”

    Gary Summerfield

    HSQE Manager at Ground Control
  • “StaySafe is a great tool with lots of really useful features. If an employee panics or misses a check-in and can’t be contacted, not only can we now locate which site they are working on, but also where they are on the site.”

    Greg Saunders

    Foothills Automation and Controls
  • “We needed a more comprehensive and robust way of ensuring our lone workers were safe and StaySafe ticked all the boxes. When we launched, I made it clear to staff that using StaySafe was not about invading their privacy or tracking their productivity, but to make sure they get home safely every day. The entire team, including myself, are on the app and we know that if there is a missed check-in or an alert is triggered, we will get a phone call.”

    Karl Povey

    Principle Consultant, Turner and Townsend
  • “It is important that our lone workers feel reassured that their safety is taken care of and that we as a company are meeting our duty of care. Our staff now have peace of mind knowing that help is on hand wherever they are, should they need it. We have found the app really simple to navigate and notifications sent from the app to the Hub are instant and accurately received. Launching StaySafe has also allowed our lone workers and their managers to focus more time on their day to day roles rather than on manual check-ins”.

    Carla Whitaker

    Clinton Devon Estates

If you are looking for a lone worker solution trusted by clients all over the globe, we would love to hear from you.

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