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Your employees may face challenging situations whilst they visit client homes or empty properties. With our easy-to-use lone worker solutions, you can protect them, 24/7, from these risks.
Lone working has become commonplace for many property management industry professionals, with employees regularly carrying out maintenance work inside customer homes. Estate agents are frequently required to meet with clients alone and away from the office, facing uncertain situations in the different areas in which they operate. We understand the challenges faced by organisations keen to protect their employees, and help a range of local and national estate agencies with our lone worker safety solution.
Employees in the property management and lettings sector regularly carry out maintenance, building work and meet with clients remotely and alone. While working alone is usually safe, lone working brings with it additional risk, as any danger faced is faced alone.
The StaySafe app ensures lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm even if the lone worker cannot. If an employee is faced with an aggressor, a panic alert can be triggered discreetly. A duress PIN can also be used to trick the aggressor into thinking the app has been closed when, in fact, a high priority alarm has been triggered.
Lone workers operating in the property management and lettings sector face potentially challenging situations as they enter client homes alone, work late hours, carry out maintenance and may deal with sensitive situations. Such environments mean that employees can be exposed to a range of environmental and interpersonal risk.
Unfortunately, violence and aggression sometimes occurs within the property management and lettings industry, particularly for those in estate agencies who meet with clients alone and behind closed doors.
Working in locations away from the office which haven’t been risk assessed can expose employees to common workplace hazards such as slips, trips and falls, and electrocution. Carrying out maintenance or construction work on properties comes with a wide range of potential hazards especially when working on unstable structures, at height or when using heavy equipment or machinery.
Travelling on the road is one of the greatest and most uncontrollable risks workers around the world face each day. Travel risks are not always immediately considered, yet many employees regularly spend time travelling between appointments and properties.
If a lone worker suffers from a medical emergency such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without nearby colleagues.
GUIDE
Every employer has a duty of care to protect their employees from workplace risks. For those working alone in the property management and lettings industry, lone working has become commonplace, with workers regularly carrying out house viewings or client meetings alone and away from the office.
At StaySafe, we have specifically-designed functionality to overcome common lone worker challenges faced in the property management and lettings sector. Man-down alarms and missed check-ins will ensure someone is alerted in the event of an accident, while a discreet panic provides a way to signal for help without aggravating a tense situation.
The StaySafe app gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check-in safely once they have finished a lone working or travel session. A note taking facility allows lone workers to add extra details to a session such as with whom they are meeting or where in a building they are based.
If an employee activates the app’s panic button or fails to check-in, alerts are instantly visible in the online StaySafe monitoring hub. Chosen managers are automatically notified via text, call and email. With StaySafe, you can protect your employees wherever they are and whenever they need help.
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