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Managing field services

Easy-to-use lone worker app for field service management

Your employees may face challenging situations whilst they work on sites alone. With our easy-to-use lone worker solutions, you can protect them, 24/7, from these risks.

How our field service management safety app can support your field employees

Lone working has become commonplace for those working in field service roles. Many employees regularly travel between, and work on, sites alone or carry out work in empty properties and client homes. While working alone is usually safe, lone working brings with it additional risk, as any danger faced is faced alone.

The StaySafe app ensures that lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm even if the lone worker cannot. Non-movement will be detected if an employee has been incapacitated, and a wearable button can be worn to detect falls.  

Some of our field services customers

Risks for lone workers in field service roles

Working across a range of environments and with hazardous equipment and materials, field service workers are exposed to some of the leading causes of workplace accidents and fatalities, such as:

Slips, trips and falls

Injuries from lifting/handling

Being struck by an object

Being injured by machinery

Falls from height

As well as these most common risks, field service workers are also exposed to other hazards which, if safety measures are not in place, can have detrimental consequences. For example:

Working near water

Working in confined spaces

Working with electricity

Working with hazardous substances

Driving

Working behind closed doors

How StaySafe helps protect lone workers in field service roles

At StaySafe, we have specifically-designed functionality to overcome common challenges lone workers face in field service roles. A panic button can be pressed at any time to signal for help, while missed check-ins and man-down alerts will notify someone even when a lone worker is unable to reach their phone.

The StaySafe app gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check-in safely once they have finished a lone working or travel session. A note taking facility allows lone workers to add extra details to a session such as with whom they are meeting or where in a building they are based.

If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online StaySafe monitoring hub. Chosen managers are automatically notified via text, call and email. With StaySafe, you can protect your employees wherever they are and whenever they need help.

Validated by:

GUIDE

Guide to lone working in the field services sector

Lone working has become commonplace for those working in field service roles. Find out more about the risks field services employees face, the applicable H&S legislation and some of the ways you can reduce risk to your staff.
Why the field service industry loves the StaySafe monitoring solution

“Our employees find the app incredibly easy to use and line managers now feel they have more time to focus on other tasks while knowing they will be notified if a lone worker requires help.”

Gary Summerfield

HSQE Manager at Ground Control

“StaySafe is a great tool with lots of really useful features. If an employee panics or misses a check-in and can’t be contacted, not only can we now locate which site they are working on, but also where they are on the site.”

Greg Saunders

Foothills Automation and Controls
5/5

If you are looking for a lone worker solution trusted by clients all over the globe, we would love to hear from you.

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