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Easy-to-use lone worker app for the charity and not-for-profit sector

Your employees may face challenging situations whilst working within the community. With our easy-to-use lone worker solutions, you can protect them, 24/7, from these risks.

How our safety app can support charities and not-for-profits

Lone workers are a valuable asset, for charities in particular, as they allow organisations to reach a wider base and on a more personal level. Working within communities and often on a one-to-one basis, lone workers provide a highly personalised and important service across Australia.

However, lone workers do face a level of risk each day, particularly when working with unknown members of the community. This is why many charities use StaySafe – for assurance that their volunteers and employees are safe while they work alone.

Risks for lone workers in the charity and not-for-profit sector

Lone workers operating in charities and not-for-profit organisations face potentially challenging situations as they enter client homes alone, work in the community, and often out of hours in many locations. Depending on the work the charity carries out, employees may be working in sensitive situations and with vulnerable members of society. Such environments mean that employees can be exposed to a range of environmental and interpersonal risk.

Violence and aggression

Unfortunately, violence and aggression are common within public-facing roles. When working alone and behind closed doors, the risk may be higher, as lone working employees can be seen as easy targets.

Environmental risk

Working in locations away from the office which haven’t been risk assessed can expose employees to common workplace hazards, such as trip hazards or aggressive animals.


Travelling on the road is one of the greatest and most uncontrollable risks workers around the world face each day. Travel risks are not always immediately considered, yet many volunteers and employees in the charity sector spend time travelling between appointments and locations.

Ill health

If a lone worker suffers a medical emergency, such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without colleagues nearby.

How StaySafe helps safeguard your lone workers

The StaySafe app ensures lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm even if the lone worker cannot. If an employee is faced with an aggressor, a panic alert can be triggered discreetly, while a Duress PIN can be used to trick the aggressor into thinking the app has been closed when, in fact, a high priority alarm has been triggered.

The StaySafe app gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check-in safely once they have finished a lone working or travel session. A note taking facility allows lone workers to add extra details to a session such as with whom they are meeting or where in a building they are based.

The ability to monitor in-house and no additional costs for extra hardware, StaySafe is a low-cost solution for not-for-profits looking to better protect their employees.


Guide to lone working

One in eight workers experience violence at work, according to a report from Unison. The figures could be much higher, with the issue of under-reporting of violence in charities. Our free guide covers everything you need to know about protecting employees. 

Why the charity sector loves the StaySafe monitoring solution

“Since launching StaySafe, our teams feel much safer on patrol. We use a 24/7 monitoring partner, so even out-of-hours help is only a button click away. StaySafe helps us to protect staff without additional resources.”

Anton Walsh

Crime Prevention Manager, Business Manukau

“Following our expansion, we implemented StaySafe to all frontline staff. We needed a cost effective and easy-to-use app that worked in remote areas. StaySafe ticked all the boxes and our employees feel much safer.”

Cristina Huddleston

Director of European Operations, Justice & Care

“Our employees can work unsocial hours and are rarely office-based, so we needed a solution that fit with our hectic and varied schedules. StaySafe is easy-to-use and great value, and Securitas gives us added peace of mind.”

Emma Jones

Project Support Manager, Signposts

“We’re really happy with StaySafe, it has great features and is easy to operate. There’s been a positive reaction from our family workers and they all feel much safer knowing they have the app to hand.”

Hannah Petheram

National Manager for Care Services, Rainbow Trust

“Before StaySafe, we had to call a specific number. It was a lengthy process and we had to remember to do it, which was especially challenging between appointments. StaySafe makes it a lot more efficient.”

Kirsty Merry

DayLight Crisis Support Worker

If you are looking for a lone worker solution trusted by clients all over the globe, we would love to hear from you.

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