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Health Care

Easy-to-use lone worker app for healthcare workers

Our easy-to-use lone worker solution is ideal for ensuring the safety of healthcare workers in an emergency.

StaySafe offers reliable protection from commonly faced challenges such as violence, aggression and workplace accidents.

Ensure the safety of lone working staff

The healthcare industry has a duty of care to ensure the safety of all its staff, including lone workers, who are particularly vulnerable in an emergency due to the lack of direct supervision.

Lone working staff can be exposed to violence and aggression from members of the public, both in hospital settings and when providing care at home. They also need to be protected from other potential causes of harm, including accident, injury or medical emergency.

To mitigate these risks, all healthcare organisations need to ensure that they have undertaken risk assessments and have an up-to-date lone worker policy in place. To ensure that lone workers can get help quickly and easily, StaySafe is widely used to monitor the safety status of their staff and get them help in an emergency.

According to the Health Service Journal, there are an estimated 312 assaults per trust on average every year.

28.3% of staff experienced at least one incident of bullying, harassment or abuse from patients, their relatives or other members of the public in the last 12 months.

Nurses, paramedics and mental health staff are among those most likely to be assaulted, with statistics showing that 33.3% of ambulance staff experienced violence from patients in the previous year and 1 in 5 mental health staff experienced violence whilst at work.

How our safety app can support lone workers

At StaySafe we have specifically designed functionality to overcome common challenges faced by lone workers in the healthcare sector.

The online hub accurately locates workers on a map and provides real-time updates on their location. This means that you always know their whereabouts and if they are safe, even when schedules change at the last minute.

The app allows staff to check-in safely once they have finished a lone working or travel session. Staff can also use the note taking facility to add extra details to a session, such as who they are meeting or where in a building they are based.

The StaySafe app gives employees a way to signal for help in any situation. If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online hub.

Chosen managers are automatically notified via text, call and email. As well as a panic button facility, the StaySafe app also has additional features such as GPS tracking, man down alerts and discreet and duress panic alerts. The ‘discreet panic’ function provides a way to signal for help without aggravating a tense situation, while staff can enter a Duress PIN if forced to close the app to notify their manager whilst seeming to comply with an aggressor.

Staff also have the option to link the app to a discreet wearable Bluetooth button. Worn on or under clothing, the button can be pushed to signal for help without users needing to touch their phones. If you do not have the resource to monitor your teams in-house, you can outsource employee safety monitoring and alert escalation to our 24/7 professional monitoring partners.

Why choose our lone worker safety app?

Easy to use and fits effortlessly into the working day

No extra equipment for staff to carry or charge

Customisable functionality

GPS location on a real time map

Wearable options

Full visibility of employee usage

Comprehensive onboarding, training and support

What are the risks associated with lone working?

Lone workers operating in the healthcare industry face challenging situations on a daily basis. They often enter consulting rooms or client homes alone, work late hours and deal with sensitive and highly charged situations. They also spend time travelling alone between homes and appointments.

Top risks for lone workers

Violence and aggression

Unfortunately, violence and aggression are common within the healthcare. According to the 2017 NHS Staff Survey for England, 15% of staff across all staff groups stated they had experienced physical violence from patients, relatives or members of the public over the previous 12 months.

Environmental risk

Working within the community and in patient’s homes can expose employees to common hazards such as slips, trips and falls. According to HSE statistics 581,000 people sustained an injury at work in 2018/19.


Travelling on the road is one of the greatest and most uncontrollable risks workers face each day. According to the Department for Transport there were 25,511 people seriously injured in reported road traffic accidents in 2018. Many healthcare employees regularly spend time travelling by car between appointments and providing essential care.

Ill health

If a lone worker suffers a medical emergency such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without colleagues nearby.


Guide to lone working in the health sector

Every employer has a duty of care to protect their employees from workplace risks. For those working within the NHS, lone working has become commonplace, with workers regularly carrying out home visits or looking after patients in the hospital alone. Download the guide to find out how to protect your staff:
What our customers say about StaySafe

“The app and Hub itself are intuitive and easy to use with a great range of functions and alerts. The fact that employees start and end their own sessions has also gone down well as staff are in control of when they are being monitored rather than feeling we are tracking them intrusively.”

Nick Coley

Head of Telecare, St Johns

“PIR staff work in the community in country areas north of South Australia with a vulnerable and often disengaged target group and so we needed a way to monitor staff safety. We chose StaySafe because it was the only solution we found in the market that combines all the key safety features out there into one product and offers us a fallback if employees’ phones go out of range. In particular, we like the way that staff start and end their own sessions so they are in control. The ‘add a note’ feature means we know exactly what the employee is doing during the session and allows us to use the app for monitoring travel between locations as well as home visits.”

Zieco Skeldon

Assistant Manager, Partners in Recovery, Country and Outback Health

If you are looking for a lone worker solution trusted by clients all over the globe, we would love to hear from you.

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