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Property and real estate

A lone worker protection app for property management and real estate

Your employees may face challenging situations whilst they visit client homes or empty properties. With our easy-to-use lone worker solutions, you can protect them, 24/7, from these risks.

How our safety app successful supports the property management and real estate industry

Lone working has become commonplace for many property management and real estate industry professionals, with employees regularly carrying out maintenance work inside customer homes. Realtors are frequently required to meet with clients alone and away from the office, facing uncertain situations in the different areas in which they operate. We understand the challenges faced by organisations keen to protect their employees, and help a range of property management and real estate agents with our lone worker safety solution. 

Employees in the property management and real estate sector regularly carry out maintenance, building work and meet with clients remotely and alone. While working alone is usually safe, lone working brings with it additional risk, as any danger faced is faced alone.

The StaySafe app ensures lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm even if the lone worker cannot. If an employee is faced with an aggressor, a panic alert can be triggered discreetly. A duress PIN can also be used to trick the aggressor into thinking the app has been closed when, in fact, a high priority alarm has been triggered.

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Risks for lone workers in the property management and real estate industry

Lone workers operating in the property management and real estate sector face potentially challenging situations as they enter client homes alone, work late hours, carry out maintenance and may deal with sensitive situations. Such environments mean that property management and real estate employees can be exposed to a range of environmental and interpersonal risk.

Violence and aggression

Unfortunately, violence and aggression sometimes occurs within the property management and real estate industry, particularly for those in real estate who meet with clients alone and behind closed doors.

Environmental risk

Working in locations away from the office which haven’t been risk assessed can expose employees to common workplace hazards such as slips, trips and falls, and electrocution. Carrying out maintenance or construction work on properties comes with a wide range of potential hazards especially when working on unstable structures, at height or when using heavy equipment or machinery.

Driving

Travelling on the road is one of the greatest and most uncontrollable risks workers around the world face each day. Travel risks are not always immediately considered, yet many employees regularly spend time travelling between appointments and properties.

Ill health

If a lone worker suffers from a medical emergency such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without nearby colleagues.

How StaySafe helps protect your lone workers

At StaySafe, we have specifically-designed functionality to overcome common lone worker challenges faced in the property management and real estate sector. Man down alarms and missed check-ins will ensure someone is alerted in the event of an accident, while a discreet panic provides a way to signal for help without aggravating a tense situation.

The StaySafe app gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check-in safely once they have finished a lone working or travel session. A note taking facility allows lone workers to add extra details to a session such as with whom they are meeting or where in a building they are based.

If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online StaySafe monitoring hub. Chosen managers are automatically notified via text, call and email. With StaySafe, you can protect your employees wherever they are and whenever they need help

GUIDE

Guide to lone working

Every employer has a duty of care to protect their employees from workplace risks. For those working alone in the housing and property industry, lone working has become commonplace, with workers regularly carrying out house viewings or client meetings alone and away from the office.
Why the property sector loves the StaySafe monitoring solution

“We’re really pleased with how well StaySafe has integrated into JLL. The team were very supportive with our queries, and our employees have peace of mind when they are working alone.”

Bruce Brown

Director of Operations, JLL

“StaySafe helps us to fulfil our safety requirements. Previously, employees were concerned no-one would know where they were if things went bad for them, now our team have that comfort.”

Joseph Shellack

Manager at Crockers Property Management

“We needed a more robust was of ensuring our employees were safe and StaySafe ticked all the boxes. Everyone, myself included, uses the app and we know if an alert is raised, we will get a call.”

Karl Povey

Principle Consultant, Turner & Townsend

“Our employees feel much safer knowing they have the StaySafe app with them. The implementation was quick and easy, and StaySafe has integrated into the company well.”

Stephen Wiles

Director, Prime Property Management

 “StaySafe’s unique features allow us to overcome common safety challenges. We know we will be alerted whenever our employees need help. It was also a priority to have an easy to implement solution.”

Tim Wade

Manager, Gallant Richardson

If you are looking for a lone worker solution trusted by clients all over the globe, we would love to hear from you.

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