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Professional monitoring and response services

Keep your lone workers safe 24/7 and free up in-house resource

Outsource your lone worker monitoring to our specialist partners

We work with a number of security accredited monitoring stations around the world to provide our clients with a professional and robust monitoring service for their lone workers.

Outsourced monitoring is a great solution for organisations with large workforces, out of hours operations or those who do not have the resource to monitor lone worker safety in-house.

Outsourcing the safety monitoring of your lone working employees gives you peace of mind that any alerts are dealt with by experienced and highly trained call handlers who will respond according to your pre-agreed procedures no matter when or where the alarms happen.

Industry accredited protection for your staff

We only partner with Grade 1 Alarm Receiving Centres (ARCs) that adhere to the highest standards of excellence. 

In Australia, our specialist monitoring partners must be accredited to the Australian Standards AS22012. This certification ensures that your employees are protected to the highest level.

 

How does outsourced monitoring work?

When working with a professional security partner your app users and monitoring Hub are linked to a Grade 1 Alarm Receiving Centre (ARC) which is manned 24/7 by highly trained staff.  The ARC then responds to any alerts triggered by your staff on your behalf.

When an alert is triggered responders at the ARC can view, listen, assess and process each alert in line with your pre-agreed procedures, for example calling your nominated contacts or the emergency services until the alert is resolved. 

ARC’s are also able to issue a Unique Response Number (URN) which requests a direct response from the police, bypassing the 999 service. As part of our comprehensive onboarding process, we will work with you and your chosen monitoring station to ensure a seamless integration.

 

Advantages of outsourced monitoring

Fully risk assessed response process

Reliable 24/7 monitoring

Alerts handed by experienced and highly trained call handlers

Reduced admin burden for your internal teams

Opt for full time monitoring or out of hours

Management of false alarms: Only be informed about genuine alerts whilst the ARC resolves any false alarms

Peace of mind that no-one will be missed

Learn more about our monitoring options

What our customers say about StaySafe

  • “Our employees can work unsocial hours and we are rarely office based so we needed a safety device that would fit in to our hectic and varied schedules. I was really impressed with how easy the app was to use and I thought it was great value. The app has been well utilised by our employees and having our alerts monitored by a professional monitoring firm gives us added peace of mind.”

    Emma Jones

    Project Support Manager, Signposts
  • “Since launching StaySafe, our crime prevention managers feel much safer as they patrol the streets, knowing that backup is only a button click away. Any alert that is triggered goes through to an external 24/7 monitoring station so we know their safety is being looked after even when working late at night”

    Anton Walsh

    Crime Prevention Manager, Business Manukau

*Full Lone Worker Device (LWD) accreditation (Part 5) is limited to certain v. 4.0 operating system and above android smartphones when monitoring is provided by a BS 5979 accredited Alarm Receiving Centre (ARC)

If you are looking for a lone worker solution trusted by clients all over the globe, we would love to hear from you.

Speak to an expert now

Industry accredited protection for your staff

StaySafe app is BS 8484* accredited, giving you peace of mind that you are protecting your employees with a high-quality solution that meets stringent British Safety Standards.

Likewise, we only partner with Alarm Receiving Centres (ARCs) that adhere to the same standards of excellence. In the UK, our specialist monitoring partners must be accredited to one of the following British or European standards; BS 8591 or BS EN 50518. Not only do these certifications ensure that your employees are protected to the highest level, they also guarantee a level one response from UK Police Forces in the event of an incident. Accredited monitoring stations must also have measures in place to protect the ARC from fire and attack, so protection for your employees is never compromised.