I see you're trying to access our StaySafe Australia site, would you like to be directed to our US site? Visit US site

The StaySafe website will be closing on the 22nd July 2024 and redirecting to our new home at www.ecoonline.com where we are part of a powerful portfolio of EHS and ESG solutions.

Call us on: (+61) 1800 45 2335

Employee safety in Australia’s signal black spots

Health and safety
8 min read

Employee safety in Australia’s signal black spots

Written by Helen Down, StaySafe

Employers have a duty of care to all employees – but the lack of countrywide signal coverage can make it difficult to keep some workers safe – especially in an emergency.  

Mobile coverage is only available to around 27% of Australian landmass, meaning that nearly three-quarters of the country is in a mobile signal black spot. 

As coverage is centered around populated areas and highways, 99% of the population can get a mobile signal – as long as they don’t go off the beaten track.  

But what if you have employees who work or travel within a signal dead zone? 

OSH regulations require that isolated employees have a means to call for help in an emergency, and that regular contact can be made to ensure they are safe.  

But if they can’t get a mobile signal, meeting this requirement becomes more difficult. 

Lone worker safety

Lone workers can be at an increased risk of harm, as any risks are faced alone. To mitigate this, many organisations choose to implement a specialist lone worker safety solution, such as an app or panic button so that their employees can signal for help quickly in an emergency. 

Lone worker safety apps are one of the most popular choices, because most employees already carry a mobile phone. In fact – the number of lone workers using connected safety solutions is expected to be close to 2 million by 2025. 

Apps are also popular because they combine a lot of tech and features into one, often incorporating a panic button, GPS location tracking, fall detection alerts, and timed welfare checks within the one application. 

The only problem is lone worker apps run on smartphones; and smartphones need mobile signal to work. If your staff need to go into areas with no connectivity, you’ll still lose contact.  

StaySafe can protect your staff, wherever they are

The StaySafe app gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check-in safely once they have finished a lone working or travel session. 

It can also be used via the iridium satellite network, which provides 100% global connectivity. 

 StaySafe’s Satellite Mode, powered by Garmin, allows you to monitor and safeguard your team, even in areas with no mobile coverage.  

To use the StaySafe app in satellite mode, all you need is a paired Garmin device. When paired, our intelligent system automatically switches to using Garmin when no other signal is available, guaranteeing uninterrupted connectivity. 

This means your employees can continue using the app on their phone with no interruptions, whether they are connected via Wi-Fi, data, or satellite. 

View a demo of the StaySafe solution  

Why choose StaySafe?
  • 100% signal coverage using the iridium network 
  • Easy to use solution 
  • Seamlessly switches between all available connections to maintain communication  
  • Satellite mode is compatible with all StaySafe features including panic alerts, welfare checks, fall detection, quick start and driving mode
  • Data sovereignty – all data is kept within jurisdictional boundaries 
  • Full on-boarding and on-going support from a dedicated Customer Success Team
Are you protecting your lone workers?

Our comprehensive guide covers everything you need to know about lone working.
From identifying the lone workers in your organisation, to the risks they face in different environments, our lone worker guide will ensure you know how to keep your staff protected and meet your legal duty of care.
Yes, review policy

Explore our range of lone worker solutions

Show me

See StaySafe in action
  • 2 week free trial
  • See how employees can use the app to check-in & send alerts
  • See realtime updates in the monitoring hub

Yes book my demo

Helen Down

“Helen has worked within the lone worker industry for nearly a decade. During that time she has written extensively about health and safety, risk, legislation, and lone working – including the Lone Worker Landscape Report.

Helen’s background is in marketing for start-ups and SMEs, where she has enjoyed working as part of the leadership team to grow the business. Outside of work, Helen is a mum of two and loves to drink wine in peace.”

Looking for more information on protecting your lone workers?

We have a range of expert resources and topical blogs to help keep your lone working staff safe.

Guide to Lone Working

A comprehensive lone worker guide for employers, managers and the self employed.

Lone Worker Risk Assessment
An extensive guide to risk assessments for employers or managers of lone workers.
Three Questions to Ask When Purchasing a Lone Working Solution
An informative guide outlining everything you need to know when considering purchasing a lone working solution.

Find out more about StaySafe solutions

Lone Worker App

Our intuitive app allows employees to check in safely following a lone working session and raise an alert in an emergency.

Cloud Based Monitoring Hub
Our hub uses GPS to accurately locate your lone workers and provides you with real-time updates on their movements.
Wearable Technology
Pairing the app with V.BTTN is a great solution for anyone working at height, with gloves or machinery, where pushing a button may be a more convenient way of using the StaySafe app.
Satellite Tracking Devices
Our satellite tracking devices are designed for those regularly travelling to remote areas where you can’t even get a mobile signal.
Comments are closed.